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| Job Details: |
Job
Title: |
Claims Administrator - Milton Keynes |
| Reference: |
ElaineAdmin1003 |
| Date
Added: |
10 March 2010 |
| Job
Type: |
Contract |
| Key Skills: |
Admin, claims |
| Description: |
This job is initially a 6 month contract. Based in Central Milton Keynes, Monday to Friday 9-5.30pm. Previous Admin experience essential. Full training will be given.OBJECTIVES The main objective of this role is to provide the best customer experience to our customers and partners, both internal and external, through working as a team in a continuously consistent way to deliver our service standard of processing valid claims within 3 business days. KEY RESPONSIBILITIES & ACCOUNTABILITIES · Collecting and collating the appropriate information using various sources, to establish if any particular claim is covered.· A thorough knowledge of the various terms, provisions, limitations and exceptions of the Personal Hospital Plan and others, where specified, in relation to a given situation.· Using the telephone appropriately both during claims notice and afterwards to obtain or convey information in a confident, clear manner, ensuring that the conversation must always be handled in an efficient yet polite manner.· Composing suitable correspondence following our usual house style.· Maintaining adequate and up to date records in an ordered and accessible way.· Updating of computer records and subsequent filing on a daily basis in order that the target of dealing with claims within 24 hours is achieved.· Interpreting medical and other technical information on particular cases.· Ensure compliance with FSA principles & legislative requirements.· Undertake the scope of daily and weekly work as allocated by the claims manager subject to change according to an individuals training and experience.SKILLS & QUALIFICATIONS · An ability to interpret medical and other technical information · Ability to work in a team.· High level of literacy & numeracy.· Ability to work under pressure and to tight deadlines.Please email me your CV as soon as possible. |
| Location: |
Milton Keynes |
| Salary: |
£13,000 |
| Contact Name: |
Elaine Bleaney |
| Company: |
Efab Recruitment Ltd |
| Telephone: |
01908 557855 |
| Fax: |
01908 557856 |
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